“Words that Work” Podcast Episode 5: Surprise and Delight (My Personal Experience at Great Wolf Lodge)
“Words that Work” is a podcast show where we examine communications and business, words that sell, and the impact of message! From PR blunders to avoid and golden nuggets to utilize, this podcast will leave you feeling energized and motivated to push your professional and business life forward!
Episode 5: Surprise and Delight (My Personal Experience at Great Wolf Lodge)
LISTEN HERE: Words that Work–Episode 5
In today’s episode, I’m talking about surprise and delight as a customer, and how a recent communications-related customer experience at Great Wolf Lodge made me feel like coming back again and again. Let’s talk about how you can create that experience for YOUR customers!
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